PRIVACY POLICY
Alpha II, LLC d/b/a Aptarro, Inc.
Last updated: April 14, 2025
Introduction
Alpha II, LLC, doing business as Aptarro, Inc. ("Aptarro," "we," "us," or "our"), is a Delaware limited liability company headquartered in Tallahassee, Florida. Aptarro provides advanced revenue cycle management (RCM) solutions to healthcare providers, including software products and services designed to streamline billing, coding, compliance, and reporting processes.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aptarro.com and use our products and services.
View our Notice of Privacy Practices.
Scope
This Privacy Policy applies to all information collected through our website, products, and services, including but not limited to:
- Aptarro-RevCycle Engine: AI-assisted technology optimizing revenue cycle management processes.
- Aptarro-HCC Coding: Real-time code review to increase RAF scores and recover revenue.
- Aptarro-ClaimStaker: Comprehensive claims scrubber reducing denials and saving resources.
- Aptarro-MIPS: Simplified quality reporting ensuring compliance and accuracy.
Information We Collect
Website Visitors
We collect non-personally identifiable information such as:
- Browser type and version
- Operating system
- Language preferences
- Referring website
- Date and time of access
- IP address
We may also collect personally identifiable information (PII) if you voluntarily provide it through forms or other interactions on our website.
Product Users
For users of our products and services, we collect information necessary to provide and support our offerings, including:
- Name and contact information
- Company name
- User ID and login credentials
- Usage statistics
- IP address
Webinar Participants
When you register for or attend our webinars, we collect:
- Name and contact information
- Company name
- IP address
- Viewing statistics
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services
- Improve, personalize, and expand our offerings
- Understand and analyze how you use our website and services
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and promotional purposes
- Prevent fraudulent transactions and monitor against theft
Sharing Your Information
We do not sell your personal information. We may share information with:
- Service Providers: Third parties who perform services on our behalf, such as hosting, data analysis, and customer service.
- Affiliates: Our affiliates, in which case we will require them to honor this Privacy Policy.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. Our solutions are hosted at HITRUST-certified data centers, ensuring compliance with HIPAA, NIST Cybersecurity Framework, and other regulatory standards.
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access to the personal information we hold about you
- Request correction or deletion of your personal information
- Object to our use and processing of your personal information
- Request that we limit our use and processing of your personal information
- Request portability of your personal information
To exercise any of these rights, please contact us at privacy@aptarro.com.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a new "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Alpha II, LLC d/b/a Aptarro, Inc.
2074 Summit Lake Drive
Tallahassee, FL 32317
Phone: (850) 668-3922
Email: privacy@aptarro.com