customer success
Physician billing team trims four days off AR wait.
A multi-specialty health system reduced coding workload, improved clean claim performance, and identified $22.3 million in billing errors with ClaimStaker.
RESULTS
Proof in practice.
- 4 days out of A/R
- 4% increase in clean claim rate
- $22.3M in billing errors
The work between the claim and payment.
A large health system's physician billing team was overwhelmed by thousands of daily clearinghouse edits. Limited control over edit configurations meant coders worked through multiple correction steps, often duplicating effort while claims waited.
The team also relied on coding books to keep up with changing guidelines, with little data to identify recurring denial causes or help providers prevent the same errors.
Give coders fewer claims to work—and better information when they do.
The health system implemented Aptarro's ClaimStaker to bring more precise coding and claim validation into its existing billing process. Rather than activating everything at once, the organization introduced coding logic incrementally, refining its workflow as the team adapted. Full configuration was completed over eight months.
ClaimStaker's detailed findings also gave the compliance team a way to identify recurring coding and documentation problems and educate providers on E/M coding and medical necessity requirements.
Four days removed from A/R in less than a year.
With fewer claims requiring manual intervention and more accurate submissions, the health system reduced A/R by four days within 12 months of implementation. The organization also gained a more consistent way to identify coding errors, improve provider documentation, and reduce recurring claim rework.
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