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The Full Platform

Purpose-built for reimbursement intelligence

RemitIntel, RCx, HCC, and ClaimStaker — each solving a distinct piece of the revenue cycle puzzle.

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Customer Stories

AdobeStock_489535207Featured Case Study

$475.5K est. annual labor savings

2,500-provider group sees 16% denial reduction

RemitIntel connects 17.5K denials to actionable signals across 1.3M charges.

 

 

About Aptarro
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Our Vision

The right care gets paid the right way, the first time.

130K+ providers trust Aptarro to turn reimbursement complexity into a competitive advantage.

About Aptarro
customer success

Newport Orthopedic Institute automates 70% of billing errors.

The orthopedic practice reduced manual intervention, accelerated charge processing, and avoided adding budgeted staff as provider workload increased.

RESULTS

Proof in practice.

  • 70% of errors automatically corrected
  • 13,338 of 19,174 identified coding/billing issues, fixed
  • 76% reduction in charge processing time
“I love the reports. They are a key tool in our monthly board meetings, helping me demonstrate the ROI of RCx. They provide a clear picture of how much work is being fixed before it ever becomes a problem, which is invaluable for keeping leadership informed."
Lissa Owen, Director of Revenue Cycle
the starting point

Reducing manual review as provider workload grows.

Newport Orthopedic Institute is the largest orthopedic and musculoskeletal group in coastal Orange County, CA. They provide a continuum of care ranging from conservative treatment to surgical intervention in every area of orthopedic care and serve their patients well by providing a high level of comprehensive care and service in every major orthopedic specialty.

Newport Orthopedic Institute set ambitious goals to reduce manual labor associated with their charge review process by 50%. They were looking to reduce repetitive coding errors which led to charge corrections, unnecessary manual work, and delayed reimbursements. With the expectation to reduce billing staff by using automation, while adapting to increases in provider workload, they needed a solution that could streamline their revenue cycle operation without increasing staffing.

the operating model

Automating charge corrections before claims generation.

Enter Aptarro’s RCx, an intelligent revenue cycle automation software. By implementing automated charge corrections based on Correct Coding Initiative (CCI) edit logic and custom rules, the group significantly reduced manual intervention while ensuring CPT/HCPC/ICD10 code combinations were accurate before claims generation.

Real-time reporting

Improving visibility and provider engagement.

Beyond automation, Newport Ortho improved billing accuracy with tailored logic. Real-time reporting highlights these improvements, so providers see firsthand how their billing improved, creating buy-in and engagement at all levels.

Reporting also highlighted existing areas of opportunity, with leadership now having meaningful performance insights.
“The providers are engaged in creating rules themselves,” said Lissa Owen, Director of Revenue Cycle. “They’re asking, ‘Can this scenario be built into RCx?’ They’re starting to think of clever ways to make the system work for them, even in smaller pain points. The physicians are most thrilled about how much less work they must do, such as ordering of codes. Engagement continues with new rules being added weekly.” 
A new standard

Supporting faster billing throughput.

Newport Orthopedic Institute not only met but exceeded their expectations for efficiency and accuracy. Their team is now focused on more rapid billing throughput, improving cash flow, reducing denials, and driving revenue stability.

See Aptarro in action.

Get a live walkthrough tailored to your specialty and volume. No sales script — just the platform, doing its thing.

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