Featured Case Study
customer success
Jackson Heart achieves 60%+ charge automation.
A 35-provider cardiology practice managing 10,500 monthly encounters automated 60%+ of charge corrections, reduced manual intervention, and improved clean-claim performance without adding staff or internal rule writers
RESULTS
Proof in practice.
- 60%+ of manual review removed
- 10,500 encounters per month
- 35 providers
“RCE was really successful and helped with our claims. I'd rate the team a 10 because they went above and beyond for us.”
Comprehensive cardiovascular care across multiple locations.
Jackson Heart Clinic is a leading cardiology practice in Mississippi, offering comprehensive cardiovascular care across multiple locations. With a team of 35 providers, they manage approximately 10,500 patient encounters per month, using NextGen’s EHR and PM systems to support their operations.
Like many high-volume specialty groups, Jackson Heart was up against rising denial rates, lagging A/R, and the daily grind of manual coding corrections. They needed to clean up their claims pipeline, speed up reimbursement, and do it all without increasing staff.
Operating within a hosted EHR environment with NextGen, the team needed a solution that could streamline operations without disrupting clinical workflows. A key challenge involved adapting internal processes to NextGen’s charge entry architecture, requiring staff to shift to more EHR-based entry than they had done historically.
Jackson Heart now spends less time fixing errors—and more time moving claims forward. The team achieved a tightly integrated setup that reduced manual intervention, improved clean claim performance, and helped them
stay on track operationally—without any disruption
See Aptarro in action.
Get a live walkthrough tailored to your specialty and volume. No sales script — just the platform, doing its thing.
Request a demo20+ EHR/PM integrations · A network that never stops learning